I accept credit cards through Direct Checkout for online payments which covers all major credit cards and debit cards.
US Domestic Shipping: I will generally ship USPS Priority Mail or USPS First Class Mail to residential addresses in the Continental United States. Priority Mail arrives approximately 1-3 days with tracking available. First Class arrives 2-8 days with tracking available. If package is 1 pound (16 oz) or under, package can be shipped USPS First Class Mail. If more than 1 pound, package would be shipped Priority Mail. Larger packages may be shipped Parcel Post due to extra cost of Priority Mail. I will ship package upon confirmed receipt of payment from Paypal, Etsy Direct Checkout. Shipping will occur Monday through Saturday. Consider postal/Federal holidays as a day that I can not ship as well. You will receive a confirmation of shipment by email.
If your purchased item is to be given as a gift, please indicate in a note to me when you order. I usually include a receipt in your package and if it is a gift, I would include a gift receipt. I can also include a Southern Nature card with your wording and name if you let me know with the order.
NOTE INTERNATIONAL BUYERS: International buyers are responsible for payment of customs fees, import duties, taxes, and all other charges associated with items being sent to you from the United States. Value declarations will be for the amount you paid, minus shipping and handling. Additional customs fees and/or taxes may apply.
Shipping options are indicated when purchasing for your information of shipping costs, shipping times, etc.
Package cannot be shipped as a "gift" to avoid custom issues. The items are purchased by the buyer.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
US Domestic: I want my customers to be happily satisfied with their gift purchases. If you have any problems, please contact me concerning any refunds. Items must be returned within 5 days of receipt of package and must be in same condition as shipped out to be refunded. Return shipping costs will be your responsibility. Refunded price less cost of Etsy charges that were incurred.
International Buyers: If you have any problems, please contact me concerning any refunds. You must contact me within 14 days of receipt of package and package must be returned in same condition as shipped out to be refunded. Return shipping costs will be your responsibility. Refunded price less cost of Etsy charges that were incurred
For Custom Orders: I do accept custom orders. Please contact me for more information.
For Wholesale Information, please contact me for further information. I will send information on wholesale prices by mail or email to established businesses. After initial first order purchase, subsequent orders are at the discretion of Southern Nature. Net 30 terms are available with completed company information. Bulk discounts are available.
I would be glad to work with anyone interested in wholesale purchases with store front physical locations. Please contact me for more information. I have been wholesaleing to business, giftshops, museums since 1988!
I can customize orders. Just contact me with your ideas and more information1
I handpick the cotton bolls and cotton burrs from growers in the South. They are natural cotton plant materials. Not fake or faux cotton made with cotton balls! Please Enjoy!
Dec 17, 2021
Beautiful Cotton Boll Angels - perfect holiday decoration gifts.
Dec 1, 2021
Libby provided me the best customer service I’ve received in a long time. I appreciated her kindness and willingness to help me ship some items overseas to my son in military. Plus, the items are adorable, high quality made and perfect for adding a touch of “home” to a far away family member. Thank you Libby for such a wonderful product and your extremely helpful, timely and friendly services!